New Patient FAQ – Atlantis Dental
How Do I Schedule My First Appointment as a New Patient?
You can schedule your first visit by calling us at (508) 270-5050 or booking online at www.myAtlantisDental.com. Our friendly front desk team will walk you through the next steps.
Do You Accept New Patients, and Is There a Waitlist?
Yes, we are currently welcoming new patients! There is no waitlist for most services — we’ll do our best to get you in quickly, especially for emergencies.
What Should I Expect During My First Visit?
Your first visit includes a comprehensive dental exam, necessary X-rays, and a review of your oral and medical health history. You’ll meet the doctor and have a chance to discuss your concerns or goals for your smile.
How Early Should I Arrive for My First Appointment?
Please arrive 10–15 minutes early to complete any paperwork and help us stay on schedule.
What Documents or Forms Should I Bring?
Bring a photo ID, your insurance card (if applicable), a list of medications, and any referral or discount cards you may have.
Do I Need to Bring My Previous Dental Records or X-Rays?
If available, yes. You can request your previous dentist to email them to us at atlantisdental@gmail.com — or bring printed copies with you.
How Long Will My First Appointment Take?
Your first visit usually takes about 60–90 minutes, depending on your treatment needs and whether you’re getting a cleaning the same day.
What Types of Exams or X-Rays Are Typically Done at a New Patient Visit?
We typically take digital full-mouth X-rays or bitewings, along with a comprehensive periodontal and dental exam. In some cases, we may use an iTero 3D scan for better visualization.
Can I Fill Out New Patient Forms Online Before My Appointment?
Yes! We’ll send you a secure link by text or email so you can complete your forms in advance — saving time at check-in.
What Insurance Plans Do You Accept for New Patients?
We work with most major PPO dental insurance plans. Please call our office ahead of time and provide your insurance information so we can verify your benefits in advance. Our experienced insurance team will review your plan and help you maximize your coverage at our office.
Do You Offer Payment Plans or Financing Options?
Yes! We offer flexible payment plans for a wide range of budgets and credit scores — including both prime and subprime credit. We accept third-party financing through Alpheon Credit, Cherry, Healthcare Finance Direct, and a few other partners. Whether you have great credit or are building it back up, our team will work with you to find a solution that fits your needs.
What’s Your Cancellation or Rescheduling Policy?
We kindly ask for at least 48 hours’ notice for cancellations or rescheduling. A short-notice cancellation fee may apply if notice is not given.
What Should I Do if I’m Running Late to My Appointment?
Please call us right away at (508) 270-5050. If you’re more than 15 minutes late, we may need to reschedule to avoid delays for other patients.
Will I Get a Dental Cleaning at My First Visit?
In most cases, yes! However, if you have signs of gum disease, we may need to schedule a deeper cleaning (scaling and root planing) at a separate visit.
How Often Should I Schedule Checkups After My First Visit?
We recommend visiting every 6 months for cleanings and exams — or every 3–4 months if you have gum disease or other oral health concerns.
How Do I Schedule My First Appointment as a New Patient?
You can schedule your first visit by calling us at (508) 270-5050 or booking online. Our friendly front desk team will walk you through the next steps.
Do You Accept New Patients, and Is There a Waitlist?
Yes, we are currently welcoming new patients! There is no waitlist for most services — we’ll do our best to get you in quickly, especially for emergencies.
What Should I Expect During My First Visit?
Your first visit includes a comprehensive dental exam, necessary X-rays, and a review of your oral and medical health history. You’ll meet the doctor and have a chance to discuss your concerns or goals for your smile.
How Early Should I Arrive for My First Appointment?
Please arrive 10–15 minutes early to complete any paperwork and help us stay on schedule.
What Documents or Forms Should I Bring?
Bring a photo ID, your insurance card (if applicable), a list of medications, and any referral or discount cards you may have.
Do I Need to Bring My Previous Dental Records or X-Rays?
If available, yes. You can request your previous dentist to email them to us atatlantisdental@gmail.com— or bring printed copies with you.
How Long Will My First Appointment Take?
Your first visit usually takes about 60–90 minutes, depending on your treatment needs and whether you’re getting a cleaning the same day.
What Types of Exams or X-Rays Are Typically Done at a New Patient Visit?
We typically take digital full-mouth X-rays or bitewings, along with a comprehensive periodontal and dental exam. In some cases, we may use an iTero 3D scan for better visualization.
Can I Fill Out New Patient Forms Online Before My Appointment?
Yes! We’ll send you a secure link by text or email so you can complete your forms in advance — saving time at check-in.
What Insurance Plans Do You Accept for New Patients?
We work with most major PPO dental insurance plans. Please call our office ahead of time and provide your insurance information so we can verify your benefits in advance. Our experienced insurance team will review your plan and help you maximize your coverage at our office.
Do You Offer Payment Plans or Financing Options?
Yes! We offer flexible payment plans for a wide range of budgets and credit scores — including both prime and subprime credit. We accept third-party financing through Alpheon Credit, Cherry, Healthcare Finance Direct, and a few other partners. Whether you have great credit or are building it back up, our team will work with you to find a solution that fits your needs.
What’s Your Cancellation or Rescheduling Policy?
We kindly ask for at least 48 hours’ notice for cancellations or rescheduling. A short-notice cancellation fee may apply if notice is not given.
What Should I Do if I’m Running Late to My Appointment?
Please call us right away at (508) 270-5050. If you’re more than 15 minutes late, we may need to reschedule to avoid delays for other patients.
Will I Get a Dental Cleaning at My First Visit?
In most cases, yes! However, if you have signs of gum disease, we may need to schedule a deeper cleaning (scaling and root planing) at a separate visit.
How Often Should I Schedule Checkups After My First Visit?
We recommend visiting every 6 months for cleanings and exams — or every 3–4 months if you have gum disease or other oral health concerns.