Emergency Dentistry FAQ in Framingham, MA

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FAQ Videos

  • Will Dr. Naqvi see me for a dental emergency?

    Hello, everybody. I'm Dr. Sumbul Naqvi! The other night I had a patient who walked in just while we were closing. It was, about 5:30 in the, her front tooth was broken. She was leaving for vacation. She had called her dentist who was unable to see her, and she didn't even call us, but she saw that we were open and she just drove over to our office and walked right in. And she wanted me to fix her front tooth. Well, I decided obviously to stay back for I wouldn't let a patient walk out of here with a broken tooth, especially if she's going on vacation the next day. So we quickly got her in, fixed her tooth. She loved it, and she was able to go on her vacation. So. And that's what we do. If I'm in the office, you're walking in with an emergency. I will definitely see you same day. And I, will fix that problem so you can go enjoy your life. All right, so hopefully I'll see you soon. Bye.

  • What should I do if my filling breaks?

    Hello, everybody. I'm Dr. Sumbul Naqvi! The other night I had a patient who walked in just while we were closing. It was, about 5:30 in the, her front tooth was broken. She was leaving for vacation. She had called her dentist who was unable to see her, and she didn't even call us, but she saw that we were open and she just drove over to our office and walked right in. And she wanted me to fix her front tooth. Well, I decided obviously to stay back for I wouldn't let a patient walk out of here with a broken tooth, especially if she's going on vacation the next day. So we quickly got her in, fixed her tooth. She loved it, and she was able to go on her vacation. So. And that's what we do. If I'm in the office, you're walking in with an emergency. I will definitely see you same day. And I, will fix that problem so you can go enjoy your life. All right, so hopefully I'll see you soon. Bye.

  • What is an immediate implant procedure?

    Hello, Everybody. So I'm Dr. Sumbul Naqvi, and just last night, I had a patient who walked into my office, and they had a front tooth that broke right to the gum line. And this poor lady, she said, I can't smile. I can't go to work. I don't know what to do. And unfortunately, the tooth was so bad that it had to come out. And, because it had infection in it, it was previously root canal treated. And, you know, I do a special procedure with implant dentistry where I can remove the tooth, put in the implant same day. It's called an immediate implant. And at the same time, I can put a fixed temporary crown on top of that implant so she doesn't, So she didn't have to wait for a flipper, which is, you know, something that goes in and out, and you have to take it out, clean it, and all of that. So she'll still be able to smile instantly, she'll be able to eat instantly, and she won't have something removable in her mouth that falls down, or she won't need the denture glue and all of that.

  • What should you do if you have facial swelling?

    Hello, I'm Dr. Naqvi from Atlantis Dental. So some dental emergencies need to be addressed right away. So, for instance, if you have a swollen face, definitely do not ignore that. Even if you feel a little bit of a swelling, you know, come on in right away. So, if for whatever reason it's the weekend and you feel that you're getting a swelling and there's no dentist available, definitely call our after hours service line because we antibiotic for you because the swelling means that you have an infection and you need to be on antibiotics. No amount of pain medication is going to reduce the swelling. You can definitely try some hot and cold compresses on that area of, your face. But again, the antibiotic is the way to go. And then, of course, first thing Monday morning, I'll see you back in the office. But that's what you do when you are having this problem during the weekend. And if you're looking for a great dentist, call me. I'll make sure that you're well taken care of. Bye.

  • What should you do if your denture breaks?

    Hello, everybody. I'm Dr. Sumbul Naqvi from Atlantis Dental. So you have a denture, and you were cleaning it and you dropped it and it broke in half. What do you do now? Well, you come on over to my office. I accept walk in emergencies all day, and the best part is my lab tech is right next door to me, and usually he can repair that for you within the hour. Okay. And he barely ever goes on vacation. Well, sometimes he does. If he's on vacation, obviously we can't do it same day, but he never really goes on vacation. If he's there and I'm there, we'll get it fixed for you within a few hours. All right? So come on over, and we love to see you.

  • Dental pain without insurance—what now?

    Hello, everybody. I'm Dr. Naqvi from Atlantis Dental. Our emergency exam, for an X ray and an Exam is only $49. Very affordable. So if you don't have, insurance, So if you're in a lot of pain, just come on in. I'm gonna numb you. You're gonna be not feeling a thing instantly, and it'll give you some time to take, get your antibiotics and get them into your system. So, you know, because that, to me, is very important, that you're able to go home, you're able to eat, you're able to sleep, and you're able to get to your work. That's very important, to me. We have financing options for all sorts of credit scores. And if, for whatever reason, you don't get approved, you can have one of your family members co sign for you as well. So hopefully that answers that question for you. And I want you to feel comfortable coming and seeing me. And if there's any problems, I would love to discuss that with you. So hopefully I'll see you soon. Hopefully not for an emergency, for, well, visit care. But if you do have an emergency. I would love to see you. Bye.

  • How does Dr. Naqvi make dental work last?

    Hello there. So when you come into my office for a dental emergency, the area that is bothering you, then I I will give you a full write up of the treatment plan so there's no hidden costs and you know exactly how you're going to be able to pay for that treatment and the sequence of treatment and how long it's going to take and all of the above. I never do treatment that is not going to last you for several years. Because I don't like to do patchwork dentistry. I don't want to do something and then tomorrow is broken and you already paid me several thousand dollars for it. That's not what I do. I like to do permanent dentistry that stays in your mouth with a really good maintenance plan. Because anything that you invest in and invest in in your mouth has to be maintained This is why my patients who've been my patients for over 20 years still have all their dentistry in their mouth. As long as they keep their maintenance visits depending on what I recommended for them. So whatever you invest in, you make sure it lasts you a lifetime. All right, well, if you're looking for a dentist, I'll see you soon.

  • What dental emergencies should you call for?

    Hello, everybody. I'm Dr. Sumbul Naqvi from Atlantis Dental in Framingham, Massachusetts. So what kind of dental emergency, procedures would people normally come here for? Well, they come for pretty much anything and everything. You know, if they have pain, a tooth broke, a crown popped off, a filling came off. You know, the kids were playing soccer and one of them knocked out their tooth, their orthodontic brackets came off, the dentures fell down and broke, or the tooth popped out of a denture. Invisalign, buttons popping off, you know, crown coming off, anything that's broken and uncomfortable. But the main thing is, you know, it's just two things that if you have a dental emergency like that, definitely call us right away So our emergency lines are always open. You know, our Phone number is 508-270-5050. So, you know, I'm here for you if you need me. Hopefully you won't be in that kind of an emergency situation, but it happens to the best of us. All right, so I'll see you back in the office soon. Bye.

  • How does Dr. Naqvi handle dental emergencies?

    Hello, everybody. I'm Dr. Naqvi. Here's, one of the things I wanted you to know about our office, especially when it comes to emergency care, is we see our patients right away if someone calls in for the emergency. We have slots available in our schedule just to accommodate emergency patients every single day. We have patients as soon as they come in and numb them, just to get them out of pain, and five minutes later they're asleep in the chair because they haven't slept in days. So, you know, I don't want you to be in that situation, so do not do anything to let you get there. So, you know, if you have a problem, address it faster as a more of an elective treatment, as opposed to an And I, go over all the costs upfront with you so you know what you're getting yourself into. We have several payment options. Never had a patient who couldn't do it because we have so many different payment plans for different budgets and different, insurances, all of that. in a while, I love to be your dentist, so come see me.

  • What to do for swelling or a broken tooth?

    So, for instance, if you have a swelling on your face, you got to get it treated right away. That's an infection. It's an active infection. I've had patients who waited too long and they ended up in the emergency room, and, you And who wants to get that kind of surgery anyways? So, anyway, so if you have a swelling, immediately handle it right away. If a tooth is broken, you definitely also want to handle it immediately because it could be an underlying infection. The only reason you may not have a swelling is because the tooth is broken is open, and you may have pus draining out through that tooth just because it's open and it's not confined. So just kind of really, you know, if it's a tooth and it's broken and it's swollen, definitely do not ignore it. Get it treated right away, because that time is very crucial for you to, maybe even save the tooth and not lose it. All right, if you have any more questions, please call our office.

  • What qualifies as a dental emergency?

    Hello, everybody. I'm Dr. Sumbul Naqvi from Atlantis Dental, and I'm here to tell you a little bit about dental emergencies. So anything can be a dental emergency. There's some that are more urgent than others. So, for instance, if you feel you have a swelling, that's, a very big emergency, we want to see you in right away. If you have a broken tooth that is pinching your cheek or your, tongue and it's just creating an ulcer, we want to see you right away. Of course, if you're in pain, we really want to see you right away to get you out of pain, because obviously, if any have pain, it's hard for you to go to work or concentrate and sometimes even sleep. So, you know, when you come in for a dental emergency, we'll make sure we get you out of pain. We handle whatever problem that you're having and get you super comfortable and get you going back to your life and your work and hopefully will help you keep your tooth as well. So see you soon at the office.

  • What Qualifies as a Dental Emergency?

    A dental emergency includes any situation causing severe pain, infection, bleeding, or trauma to the teeth, gums, or mouth — especially if it's interfering with your sleep, eating, or daily function.


    Common dental emergencies include:

    - Knocked-out or loose teeth

    - Swollen face or gums

    - Severe wisdom tooth pain

    - Cracked, chipped, or broken teeth (especially if sharp to the tongue)

    - Broken front teeth

    - Broken dentures or teeth falling out of dentures

    - Throbbing toothaches

    - Dental issues causing severe headaches, trouble swallowing, or difficulty chewing

    - Crowns or fillings that have come off


    If you’re unsure whether it’s an emergency, call us anyway — we’re here to help. Most dental emergencies should be treated the same day to prevent further complications.

  • Should I call the dentist if I have a dental emergency?

    Yes – it depends on the situation. If you're experiencing pain, swelling, bleeding, or trauma to your mouth, please call us immediately.


    Here are a few examples of when you should call right away:

    • Painful tooth: May indicate infection – urgent care needed.
    • Swelling or bleeding: Call immediately to prevent complications.
    • Broken tooth still attached to the gum: This often worsens and must be treated quickly.
    • Tooth knocked out: If the whole tooth is out (root and all), do NOT clean it. Place it in a cup of milk and get to us within the hour — we may be able to re-implant it.
  • What are common dental emergencies?

    • Toothaches or infections
    • Knocked-out or broken teeth
    • Lost fillings or crowns
    • Denture or bridge damage
    • Wisdom tooth pain or swelling
    • Bleeding gums
    • TMJ pain
    • Loose implants or implant crowns
    • Severe gum disease symptoms
  • Can you treat emergencies the same day?

    Yes! At Atlantis Dental, we strive to treat all emergencies the same day, especially if you’re in pain.

  • What happens during an emergency visit?

    • We take an X-ray of the affected area.
    • Dr. Naqvi evaluates and discusses the diagnosis with you.
    • We present a treatment plan and review payment options.
    • We offer several financing options and accommodate all credit levels.
  • How much does an emergency visit cost?

    Our emergency consultation fee is only $49, which includes the exam and one X-ray. There are no hidden fees — we go over all treatment and payment plans before anything is done.

  • Do you offer after-hours emergency care?

    Yes! We have an after-hours emergency line with a voicemail system. Our AI assistant monitors messages in the evenings and on weekends, and the doctor will call you back or schedule you first thing the next day.

  • Will my emergency visit be painful?

    No. If you're in pain, Dr. Naqvi will numb the area first before any X-rays or exams are done. Our goal is to make you comfortable as soon as you walk in.

  • Do you treat emergency extractions and wisdom teeth?

    Yes. After evaluating your X-ray, Dr. Naqvi will determine if the tooth can be saved or needs to be extracted. In many cases:

    • Extractions and bone grafts/implants are done the same day.
    • Wisdom teeth can be removed in-house after evaluation.
    • Antibiotics and pain meds may be prescribed if you're too swollen to open your mouth.
  • What if I wait too long to see a dentist?

    Delaying care can lead to:

    • Emergency room visits
    • Abscesses needing surgical drainage
    • Permanent tooth loss
    • Higher costs and missed work time
  • What should I bring with me to my emergency visit?

    • A list of prescription medications (especially blood thinners, heart or BP meds)
    • Info on any painkillers you've taken
    • Your insurance info (if applicable)
  • Do you treat TMJ or jaw pain emergencies?

    Yes. Sudden or severe TMJ pain during stress can cause:

    • Migraines
    • Jaw locking
    • Loss of sleep

    We offer options to relieve the pain and prevent future flare-ups.

  • What if my crown came off or my implant feels loose?

    • Crowns can come off even when eating soft foods — get it re-cemented within 24–48 hours to prevent shifting.
    • Loose implant crown? It may just need tightening.
    • Loose implant itself? This could indicate infection and must be treated quickly.
  • Is bleeding while brushing normal?

    No. Bleeding gums are a sign of gum disease, which can lead to tooth loss if ignored. Early-stage gum disease is very treatable — don’t delay care.

  • What happens after the emergency visit?

    We recommend a comprehensive exam and full-mouth X-rays to prevent future emergencies. A dental emergency is often a sign of deeper oral health issues that need to be addressed.

  • Does my dental insurance cover my emergency visit?

    In most cases, yes — dental insurance plans typically cover the cost of emergency visits. If you don’t have insurance, our fee is $49 (includes exam and X-ray).

  • What if I can’t afford the treatment the doctor recommends?

    We offer multiple financing options and payment plans for all budgets and credit levels. We’ll help you get the permanent care you need to prevent your emergency from getting worse.

  • Can I walk in for a dental emergency, or do I need an appointment?

    While walk-ins are accepted, we recommend calling ahead so we can prioritize your care and minimize your wait time.

  • What if I’m scared or anxious about going to the dentist?

    You're not alone. Dr. Naqvi and our team provide gentle, compassionate care and explain everything before starting. We offer comfort options to reduce anxiety.

  • Can you prescribe antibiotics or pain medication before I come in?

    If you are a current patient of record (seen in the past 12 months), we may prescribe over the phone if appropriate. New patients must be seen in person.

  • Do you treat children with dental emergencies?

    Yes, we treat both children and adults. We’re fully equipped to handle pediatric dental emergencies with gentle care.

  • How long will the emergency visit take?

    Most visits take 30–60 minutes depending on the severity of the issue. We aim to relieve your pain quickly and plan any follow-up care.

  • What Should I Do if I Knock Out a Tooth?

    Handle the tooth by the crown (top), not the root. Rinse it gently if dirty — do not scrub or remove tissue. Try to place it back in the socket or keep it in milk or saliva. Call us immediately at (508) 270-5050. Time is critical for saving the tooth.

  • Can a Knocked-Out Tooth Be Saved?

    Yes — but only if treated within 30–60 minutes. The sooner you see us, the higher the chance of re-implanting the tooth successfully.

  • What Should I Do if I Crack or Break a Tooth?

    If you crack or break a tooth, please don’t ignore it. Call us right away at (508) 270-5050so we can quickly evaluate the situation and determine the best course of action to try to save the tooth.


    Our first goal is always to preserve your natural tooth. If the break is above the gum line, the tooth is often savable with a filling or a crown — depending on how much structure remains. However, if the break extends below the gum line, the chance of needing an extraction and a dental implant replacement increases significantly.


    Sometimes a tooth may break without causing pain, leading people to delay treatment. Unfortunately, this often allows the fracture to worsen, making the tooth unsalvageable. Early treatment gives us the best chance to save your tooth and avoid more extensive — and expensive — procedures down the road.


    Remember: losing one tooth can lead to shifting and loss of additional teeth over time, so prompt care is crucial.

  • How Should I Handle a Severe Toothache at Home Before I Can Get to the Dentist?

    Rinse with warm salt water, take over-the-counter pain relievers (avoid aspirin directly on gums), and apply a cold compress to the outside of your cheek. Avoid hot, cold, or sweet foods. Contact us right away to be seen.

  • What if I Lose a Filling or Crown — Is That an Emergency?

    Yes, especially if the tooth is sensitive or painful. A lost crown or filling can expose the tooth’s inner structure and lead to decay or fracture. Call us to get it replaced or temporarily sealed.

  • How Do I Manage Swelling or an Abscessed Tooth Until I Get to the Dentist?

    Do not ignore even the slightest sign of swelling in your mouth — it can get worse very quickly. If you notice swelling, no matter how busy life is, it’s important to call us right away at (508) 270-5050.


    If for some reason you are unable to come in and you are a **new patient**, contact your physician and request antibiotics (most physicians will prescribe them if you have been seen in the last six months). If you are an **existing patient** at Atlantis Dental, call us immediately — Dr. Naqvi will review your symptoms and can prescribe antibiotics to your pharmacy, followed by scheduling you for an urgent appointment.


    Swelling in the mouth typically means **infection**, and if left untreated, it may require emergency visits and abscess drainage. Don’t wait until it becomes that serious.


    For relief while waiting to be seen:

    - Take **ibuprofen** as it helps reduce infection-related pain and inflammation.

    - Rinse your mouth with **warm saltwater** (1 teaspoon of salt in a cup of warm water) several times a day to keep the area clean and minimize swelling.

    - **Do not pop or drain the swelling yourself** — it can make the infection worse.

    - Keep the area clean and avoid irritation until professional care is provided.

  • What Should I Do if My Child Chips or Knocks Out a Baby Tooth?

    Call us right away. Baby teeth are not re-implanted, but it’s important to check for damage to surrounding teeth or tissue. We’ll determine if follow-up care is needed.

  • Should I Go to the ER or the Dentist for a Dental Emergency?

    In most cases, contact Atlantis Dental first. We’re equipped to handle most dental emergencies the same day during regular business hours. Go to the ER only if you have **severe facial trauma, difficulty breathing, or uncontrolled bleeding**.


    If you experience a dental emergency — especially swelling — during the weekend, long weekends, or when our office is closed, we have a 24-hour emergency line available. Our voice AI system will take your message, which is checked periodically.


    - **New patients** should book an appointment with us as soon as possible when the office reopens.

    - If the pain or swelling is severe and we are closed, your best option is to visit a **local urgent care** facility — they are often faster, efficient, and have more availability than ERs.

    - If urgent care is unavailable, visit **Metrowest Medical Center Emergency Room**.


    The sooner you begin antibiotics for swelling, the better. Do not ignore the symptoms. Signs that you may need emergency medical care include:

    - High fever

    - Severe headache or facial pressure

    - Inability to sleep due to pain

    - Difficulty swallowing or speaking

    - Swelling spreading to the eye or throat area


    **These can be signs of a serious infection that may be entering your bloodstream.**


    Of course, if our office is open, we will get you in right away. These guidelines are only for when you cannot reach us during normal business hours.

  • Can I Get a Same-Day Emergency Appointment?

    Yes! We leave room in our schedule daily for emergencies. Call us at (508) 270-5050and we’ll do everything we can to see you the same day.

  • What Should I Keep In a Dental Emergency Kit at Home or While Traveling?

    Include:

    - Gauze and gloves

    - Small container with a lid

    - Saline solution or bottled water

    - Pain relievers (ibuprofen)

    - Dental wax

    - Cold compress

    - Our phone number: (508) 270-5050

  • Are Emergency Dental Treatments Covered by Insurance or Payment Plans?

    Most PPO plans cover at least part of emergency dental care. If you don’t have insurance, we offer flexible payment plans through Alpheon Credit, Cherry, Healthcare Finance Direct, and others. We'll work with you to get the care you need.

  • Should I call the dentist if I have a dental emergency?

    Yes – it depends on the situation. If you're experiencing pain, swelling, bleeding, or trauma to your mouth, please call us immediately.


    Here are a few examples of when you should call right away:

    • Painful tooth: May indicate infection – urgent care needed.
    • Swelling or bleeding: Call immediately to prevent complications.
    • Broken tooth still attached to the gum: This often worsens and must be treated quickly.
    • Tooth knocked out: If the whole tooth is out (root and all), do NOT clean it. Place it in a cup of milk and get to us within the hour — we may be able to re-implant it.
  • What are common dental emergencies?
    • Toothaches or infections
    • Knocked-out or broken teeth
    • Lost fillings or crowns
    • Denture or bridge damage
    • Wisdom tooth pain or swelling
    • Bleeding gums
    • TMJ pain
    • Loose implants or implant crowns
    • Severe gum disease symptoms
  • Can you treat emergencies the same day?

    Yes! At Atlantis Dental, we strive to treat all emergencies the same day, especially if you’re in pain.

  • What happens during an emergency visit?
    • We take an X-ray of the affected area.
    • Dr. Naqvi evaluates and discusses the diagnosis with you.
    • We present a treatment plan and review payment options.
    • We offer several financing options and accommodate all credit levels.
  • How much does an emergency visit cost?

    Our emergency consultation fee is only $49, which includes the exam and one X-ray. There are no hidden fees — we go over all treatment and payment plans before anything is done.

  • Do you offer after-hours emergency care?

    Yes! We have an after-hours emergency line with a voicemail system. Our AI assistant monitors messages in the evenings and on weekends, and the doctor will call you back or schedule you first thing the next day.

  • Will my emergency visit be painful?

    No. If you're in pain, Dr. Naqvi will numb the area first before any X-rays or exams are done. Our goal is to make you comfortable as soon as you walk in.

  • Do you treat emergency extractions and wisdom teeth?

    Yes. After evaluating your X-ray, Dr. Naqvi will determine if the tooth can be saved or needs to be extracted. In many cases:

    • Extractions and bone grafts/implants are done the same day.
    • Wisdom teeth can be removed in-house after evaluation.
    • Antibiotics and pain meds may be prescribed if you're too swollen to open your mouth.
  • What if I wait too long to see a dentist?

    Delaying care can lead to:

    • Emergency room visits
    • Abscesses needing surgical drainage
    • Permanent tooth loss
    • Higher costs and missed work time
  • What should I bring with me to my emergency visit?
    • A list of prescription medications (especially blood thinners, heart or BP meds)
    • Info on any painkillers you've taken
    • Your insurance info (if applicable)
  • Do you treat TMJ or jaw pain emergencies?

    Yes. Sudden or severe TMJ pain during stress can cause:

    • Migraines
    • Jaw locking
    • Loss of sleep

    We offer options to relieve the pain and prevent future flare-ups.

  • What if my crown came off or my implant feels loose?
    • Crowns can come off even when eating soft foods — get it re-cemented within 24–48 hours to prevent shifting.
    • Loose implant crown? It may just need tightening.
    • Loose implant itself? This could indicate infection and must be treated quickly.
  • Is bleeding while brushing normal?

    No. Bleeding gums are a sign of gum disease, which can lead to tooth loss if ignored. Early-stage gum disease is very treatable — don’t delay care.

  • What happens after the emergency visit?

    We recommend a comprehensive exam and full-mouth X-rays to prevent future emergencies. A dental emergency is often a sign of deeper oral health issues that need to be addressed.

  • Does my dental insurance cover my emergency visit?

    In most cases, yes — dental insurance plans typically cover the cost of emergency visits. If you don’t have insurance, our fee is $49 (includes exam and X-ray).

  • What if I can’t afford the treatment the doctor recommends?

    We offer multiple financing options and payment plans for all budgets and credit levels. We’ll help you get the permanent care you need to prevent your emergency from getting worse.

  • Can I walk in for a dental emergency, or do I need an appointment?

    While walk-ins are accepted, we recommend calling ahead so we can prioritize your care and minimize your wait time.

  • What if I’m scared or anxious about going to the dentist?

    You're not alone. Dr. Naqvi and our team provide gentle, compassionate care and explain everything before starting. We offer comfort options to reduce anxiety.

  • Can you prescribe antibiotics or pain medication before I come in?

    If you are a current patient of record (seen in the past 12 months), we may prescribe over the phone if appropriate. New patients must be seen in person.

  • Do you treat children with dental emergencies?

    Yes, we treat both children and adults. We’re fully equipped to handle pediatric dental emergencies with gentle care.

  • How long will the emergency visit take?

    Most visits take 30–60 minutes depending on the severity of the issue. We aim to relieve your pain quickly and plan any follow-up care.